Resume
Summary &
Highlights
Creative Strategist & Story Architect who helps teams define what they’re trying to say—and guides them to say it in ways people actually care about.
Teams need direction, not just output. I specialize in moments where brand narratives are unclear, turning ambiguity into focused, resonant stories that scale across teams and channels. I work at the intersection of strategy, storytelling, and emerging tools—using technology to help teams move faster, while providing the human judgment and expertise that make the work smarter, stronger, and more responsible.
-
Brand Narrative, Positioning, & Clarity
-
Creative Direction, Standards, & Mentorship
-
Integrated Campaign & Go-to-Market Strategy
-
Data-Informed Storytelling & Decision Support
-
Tone, Voice, & Messaging Frameworks
Career Highlights:
Selected projects showing how I turn brand voice and narrative into cohesive work across channels.
-
Designit: Drove the creative engine behind Microsoft Cloud’s social presence, building a unified tone and voice system across channels and leading cross-team collaboration to deliver clear, story-led engagement at scale.
-
Xbox Brand Team at Microsoft: Crafted the voice of Xbox across consoles, services, and campaigns—creating product naming systems, developing messaging libraries, and ensuring the brand remained clear, consistent, and unmistakably human.
-
Wunderman: As Associate Creative Director, led high-volume content operations for Microsoft’s emerging tech brands, setting tone, visual, and storytelling standards that ensured consistency and strong performance across video, web, and social channels.
-
En Masse Entertainment: Reimagined community strategy for the MMO TERA, transforming skeptical players into advocates through transparent storytelling and long-term engagement.
Selected Work
Experience
2025-Present
Editorial Consultant
Microsoft Copy Studio
(via Simplicity Consulting)
Served as editorial lead, setting and enforcing Microsoft’s voice, tone, and brand standards across web content and campaign.
Provided editorial judgment and oversight to ensure clarity, consistency, and technical accuracy across global digital properties.
2024
Senior Content & Brand Strategist OfferUp
Drove narrative and brand strategy through a company-wide pivot, defining public-facing attributes and establishing tone, voice, and style guidelines to align messaging across teams and channels.
Developed narrative strategies to deepen customer engagement, informing campaigns that increased push notification clickthrough rates by 90%.
Directed development of large-scale sweepstakes campaigns in Q4 ’24 and Q1 ’25, delivering KPI-exceeding results including 31M impressions and 2.8M clickthroughs.
2021 - 2023
Associate Creative Director Designit
Provided creative direction for a team of copywriters supporting Microsoft Cloud, guiding high-volume content production across social and digital channels reaching 15M+ followers.
Served as client-facing lead, translating complex business goals into clear creative strategy, standards, and actionable roadmaps.
Led the overhaul of agency-managed decks, social guidelines, and accessibility and voice standards, with frameworks adopted broadly across Microsoft teams.
Built internal capability through mentorship frameworks, presentation workshops, and creative best practices, while redefining team processes to reduce errors by 90% and significantly improve engagement.
2018 - 2019
Senior Copywriter
Xbox Brand Team
(via Ten Gun Design)
Named 30+ Xbox hardware products, accessories, and bundles, establishing naming conventions that became standard across the brand.
Created and maintained 40+ brand-level copy libraries used by marketing and PR teams worldwide.
Served as a steward of Xbox’s voice, ensuring messaging remained bold, playful, and unmistakably human across product and campaign work.
2012 - 2018
Associate Creative Director & Senior Copywriter
Wunderman
Co-led the global brand launch of Microsoft Cognitive Services, defining voice, tone, and visual identity from concept through launch.
Served as editorial lead for Microsoft Learning and Dynamics social properties, setting standards and guiding high-volume content to exceed engagement targets.
Built and mentored a multidisciplinary content team, fostering collaboration across writers, designers, and strategists.
Additional experience and full work history
available on LinkedIn
Professional Awards
MarCom Platinum Award: Video Marketing, Crucial Ballistix “Legendary Parts and Wins” campaign (Ten Gun Design, 2020)
Gold ADDY Award: Quest of the Cloudwalker interactive campaign for Microsoft Azure (Wunderman, 2015)
LinkedIn Top 10 Global Brands: #1 Content Marketing Score for Microsoft for Work social and blog (Wunderman, 2015)
International Silver SABRE Award: Best Creative Marketing Campaign for a New Product, Wonderbra by Dita Von Teese (Edelman, 2008)
Pam Talbot Award for Creative Excellence: Wonderbra by Dita Von Teese campaign (Edelman, 2008)
Selected Clients
Microsoft · Xbox · T-Mobile · Crucial · Wonderbra · Lenovo · Diageo
Johnnie Walker · Snickers · Starbucks · Krispy Kreme · Shell