Microsoft Corporate Social Media Accessibility Guidelines

When our social media team set out to refresh its accessibility playbook, we realized the company-wide standards were also overdue for an update. I partnered with Microsoft’s Accessibility Council stakeholders to rewrite the corporate social media accessibility guidelines from the ground up—interviewing experts, refining best practices, and ensuring every change reflected both empathy and usability.

The resulting document was adopted across Microsoft and, to this day, remains the foundation for how the company approaches accessibility in its social presence.

Note: These guidelines are proprietary information and can be discussed upon request.